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Keep your data accurate and up to date.

Keep your reports, business processes and AI supplied with accurate, up-to-date information.

  1. 01Check the starting point
  2. 02Monitor
  3. 03Fix issues
  4. 04Improve

The business need

WHAT NEEDS TO IMPROVE

Late or incorrect information can lead to unreliable reports and poor decisions, even when the data systems appear to be running.

WHAT WE HELP YOU ACHIEVE

Support that keeps information moving, makes data problems visible and helps the right people fix them.

What the support
includes.

Data managed services

Reliable information
when your team needs it.

Keep your reports, business processes and AI supplied with accurate, up-to-date information.

01Data platform support

Manage databases and data platforms, check performance and plan the capacity you need.

02Data transfers & updates

Monitor how information moves between systems and recover failed or delayed updates.

03Data quality

Check for missing, outdated or incorrect information and help the right team fix it.

04Ownership & access

Agree who owns the data, who can use it and how long it should be kept.

05Reports & dashboards

Support business reports, scheduled refreshes and consistent definitions for key measures.

06Backup & cost control

Test data recovery, manage storage and review running costs.

A closer look at
what we deliver.

Choose the services that fit your challenge. We agree priorities, scope and success measures with your team before delivery.

01 / Managed Services

Data managed services

Keep data platforms and reporting dependable through ongoing monitoring, issue resolution and quality improvement.

What we can help you with

  • Pipeline and data-platform operations
  • Data quality, access and reporting support
  • Performance and consumption optimisation

Example use

Monitor overnight data loads and resolve problems before the daily management report is prepared.

What we can measure

Data freshnessPipeline recovery time

Examples illustrate possible uses. Measures are agreed against your starting point; they are not promises of a specific result. Platform names describe technologies we can support. They do not imply a CodeX71 certification, vendor partnership or endorsement.

Our expertise

How this can help
your business.

Examples of how this service could help. These are not completed customer projects.

Data updates

Get information where it is needed

Monitor scheduled data transfers, fix failures and complete delayed updates.

Plan your project
Data accuracy

Give each issue an owner

Check for outdated, missing or incorrect information and agree who will resolve it.

Plan your project
System performance

Manage speed and cost

Review data jobs, access, capacity and spending, then agree improvements.

Plan your project

Support with a plan for continuous improvement

WHAT HAPPENS AT EACH STEP

  1. 01

    During support

    Monitor data updates, recover failed tasks and review quality problems.

  2. 02

    At service reviews

    Discuss late information, repeated errors, ownership and running costs.

  3. 03

    At planning reviews

    Agree automation, clearer data rules and improvements to the platform.

OPERATIONAL MEASUREMENT

Define what healthy service means

Agree the baseline, measurement window, data source, owner and review cadence before setting targets. These are measurement definitions, not published service guarantees or customer results.

SLO and service scope

A service-level objective (SLO) is a target for an agreed workload or critical flow, measured by a defined indicator. Document exclusions, dependencies and support hours. Any service-level agreement (SLA) is set separately in the contract.

Detection and restoration

MTTD: mean elapsed time from the agreed incident-start timestamp to detection. MTTR here: mean time from detection to service restoration. Report severity, sample size and time window; agree recovery objectives and test runbooks.

Data reliability

Track pipeline completion, freshness against the agreed update window and failed quality checks. Assign an owner to exceptions and verify downstream recovery.

Measurement framework: Microsoft reliability metrics

Define service scope and responsibilities

We agree the data sources, systems, quality checks, responsible teams, update times and recovery needs before support starts.

CLEAR RESPONSIBILITIES
SupportUpdatesSecurityData qualityAI qualityCosts

We agree support hours, team roles, response times and service targets around your business needs. We review reliability, issue resolution, update quality, data accuracy and AI cost.

Connect this service
to your UAE priorities.

Explore practical outcomes and the relevant initiatives, then choose a first step for your organisation.

What you need to know.

Can you support the solution after launch?

Yes. We can support applications, data and AI, manage updates and plan improvements. We agree service hours, response times, responsibilities and costs before support starts.

Who will manage and deliver the work?

CodeX71 leads the work from the UAE, supported by a global team. We agree onsite or remote support, team roles and how progress will be reviewed.

Discuss your application
or AI use case.

Start with a free workshop. Customers and partners can define the problem, the intended outcome and a practical next step.

Book a free workshop