Better business. Built together.Check the quality, reliability and cost of your AI tools as information and business needs change.
Answers can become less useful as documents, models and business needs change. AI needs regular checks after launch.
Ongoing support to maintain the quality and reliability of your AI tools, manage human review and track costs.
Check the quality, reliability and cost of your AI tools as information and business needs change.
Release and track model updates, watch for falling performance and plan improvements.
Test answers and prompts, compare new versions and review quality before changes go live.
Keep the approved documents and information used by AI current and accessible to the right people.
Monitor tasks, fix failures and make sure people can step in when needed.
Protect sensitive data, test for unsafe behaviour and keep records for review.
Track response times and usage costs, then look for ways to improve value without losing quality.
Choose the services that fit your challenge. We agree priorities, scope and success measures with your team before delivery.
Keep AI applications useful as information, models and business needs change, with agreed quality checks and operating responsibilities.
Review an AI assistant’s answers after knowledge changes and manage improvements through a controlled release.
Examples illustrate possible uses. Measures are agreed against your starting point; they are not promises of a specific result. Platform names describe technologies we can support. They do not imply a CodeX71 certification, vendor partnership or endorsement.
Our expertiseExamples of how this service could help. These are not completed customer projects.
Keep a set of test questions, compare updates and investigate when quality falls.
Plan your projectCheck document updates and access so the AI uses the right information.
Plan your projectReview response times and usage costs alongside answer quality and human review needs.
Plan your projectWHAT HAPPENS AT EACH STEP
Monitor the AI service, handle issues and involve people where agreed.
Review answers, source information, model updates and spending.
Agree better instructions, information updates and changes to the AI tools.
Agree the baseline, measurement window, data source, owner and review cadence before setting targets. These are measurement definitions, not published service guarantees or customer results.
A service-level objective (SLO) is a target for an agreed workload or critical flow, measured by a defined indicator. Document exclusions, dependencies and support hours. Any service-level agreement (SLA) is set separately in the contract.
MTTD: mean elapsed time from the agreed incident-start timestamp to detection. MTTR here: mean time from detection to service restoration. Report severity, sample size and time window; agree recovery objectives and test runbooks.
Compare retrieval quality, groundedness and task completion with a versioned evaluation baseline. Track input or output drift, review exceptions, token usage and cost per accepted task.
Measurement framework: Microsoft reliability metrics · AI observability
We agree the AI tools and information covered, quality measures, human checks, permitted changes, support hours and usage budgets.
We agree support hours, team roles, response times and service targets around your business needs. We review reliability, issue resolution, update quality, data accuracy and AI cost.
Explore practical outcomes and the relevant initiatives, then choose a first step for your organisation.
Yes. We can support applications, data and AI, manage updates and plan improvements. We agree service hours, response times, responsibilities and costs before support starts.
CodeX71 leads the work from the UAE, supported by a global team. We agree onsite or remote support, team roles and how progress will be reviewed.
Start with a free workshop. Customers and partners can define the problem, the intended outcome and a practical next step.
Book a free workshopThe initial discovery and consultation workshop is free. Detailed assessments, POC, POV and delivery work are scoped and priced separately before you decide to proceed.